POSITION: The Michigan Immigrant Rights Center is seeking candidates for a bilingual intake coordinator to be at one of our offices—Detroit, Grand Rapids, Kalamazoo, or Ypsilanti.
DESCRIPTION OF PROGRAM: MIRC is a legal resource center for immigrant communities. The three pillars of our work are: direct legal services, systemic advocacy, and community education and engagement. MIRC is part of Michigan Statewide Advocacy Services (MSAS), a non-profit law firm providing free legal services to low income and senior persons through several statewide programs. MSAS is administered by the Michigan Advocacy Program (MAP), which provides access to the justice system for those who need it the most through civil legal aid offices and statewide advocacy programs. MAP’s mission is to advance the safety, independence, and economic stability of those most affected by poverty, racism, and other structurally oppressive systems by increasing access to justice and working for systemic solutions. Visit michiganimmigrant.org and miadvocacy.org for more information.
RESPONSIBILITIES: The intake coordinator will play a key role in assisting MIRC’s efforts to manage a robust and busy intake system. The coordinator’s responsibilities will include conducting phone-based intakes, reviewing intakes taken by other staff and volunteers, performing follow up and other assistance on open and rejected cases, helping with other clerical and administrative tasks, and overall, ensuring that all new cases are reviewed in a timely manner.
QUALIFICATIONS: Excellent communication skills in English and Spanish are required. An Associate’s Degree or commensurate educational and professional experience is required, Bachelor’s degree preferred. Candidate must be detail-oriented with strong organizational skills. Candidate must be proficient with Microsoft Office, G Suite, and if they want flexibility for some remote work, a reliable internet connection. Candidates who have experience, especially related to immigration and poverty, will receive priority. No prior legal experience required.
BENEFITS: This is a full-time position with a salary starting at $46,350 based on years of relevant experience. MAP offers a generous benefits package including life, short- and long-term disability, health, vision, dental and flexible spending accounts. If staff do not require health benefits, they have the option to take an annual $1,500 payout in addition to the base salary paid over the course of the year. MAP also has a generous leave policy allowing staff to accrue 3 weeks paid vacation the first year and 13 paid holidays, as well as an annual 2% contribution and 2% match to retirement plan subject to board approval for eligible staff. MAP is a qualifying employer for Public Service Loan Forgiveness.
HOW TO APPLY: Please complete this application and submit your resume and cover letter. You can also access the application by copying and pasting the following web address into your browser: https://miadvocacy.bamboohr.com/careers/62. Applications will be reviewed on a rolling basis until the position is filled.
MSAS is an equal opportunity employer, committed to diversity and inclusion in the workplace.
Posted: 08/16/23